Privacy Policy

Privacy Policy

Last updated: 19 July 2026

PRISM LIVE LTD (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

 This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.prismlive.co.uk or contact us. 

Who we are

PRISM LIVE LTD
Company Number: 16761178

Email: jonathan.king@prismlive.co.uk

Information we collect

We may collect personal information that you voluntarily provide, including:

• Name
• Company
• Email address
• Telephone number
• Any information submitted through our contact or demonstration request forms.

We may also collect limited technical information such as your IP address, browser type and website usage through cookies or website analytics.

How we use your information

We use your information to:

• Respond to enquiries.
• Arrange demonstrations of PR!SM LIVE!.
• Communicate about our products and services.
• Improve our website and customer experience.
• Meet our legal obligations.

We do not sell or rent your personal information to third parties. 

Lawful Basis for Processing 

We process personal information where:

• you have requested information or a demonstration;
• it is necessary for our legitimate business interests;
• you have provided consent where required; or
• we are required to comply with legal obligations.

Data Security

 We are committed to protecting personal information through appropriate technical and organisational security measures.

PR!SM LIVE! has been developed with security, resilience and information management in mind, supporting recognised good practice across the built environment.

Sharing Your Information

We only share personal information where necessary with trusted service providers that support the operation of our website and business, or where required by law.

We require our service providers to process personal information securely and in accordance with applicable data protection legislation.

Marketing Communications

If you request information or a demonstration, we may contact you regarding PR!SM LIVE! products and services.

You can opt out of marketing communications at any time by contacting us.

Cookies

Our website uses cookies to support essential website functionality and improve your browsing experience. Where applicable, we may also use optional cookies and analytics to help us understand how visitors use our website and improve our services.

When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. If you choose to decline, optional tracking technologies will not be used.

You can change your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

For more information about how we collect, use and protect your personal information, please refer to this Privacy Policy.

Your Rights

Under UK data protection legislation, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where appropriate
• Restrict or object to certain processing activities
• Request a copy of your personal information
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

 If you have any questions about this Privacy Policy or how we handle your personal information, please contact: 

PRISM LIVE LTD

Email: jonathan.king@prismlive.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations.

The latest version will always be published on this page together with the date it was last updated.